CASE STUDIES

PERSONAS

To support La Croix's brand evolution and deepen its connection with audiences, I created personas that brought a face and relatability to the brand. These personas were not just tools for design but were integral to positioning La Croix as a lifestyle choice that resonates with its diverse customer base. Each persona encapsulates key characteristics, values, and motivations, crafting a story that aligns with the brand’s vibrant and refreshing identity.

Process of Creating Personas

  1. Research & Data Collection
    I began by collecting data through surveys, interviews, and market analysis to understand the demographics, psychographics, and lifestyle choices of potential La Croix customers. This helped build a foundation for understanding what drives La Croix's appeal and how it fits into different lifestyle contexts.

  2. Segmenting Users
    Using the research findings, I identified user segments that reflect La Croix's brand diversity — from health-conscious individuals seeking a flavorful soda alternative to trend-focused socializers and eco-conscious consumers. Each segment was crafted to embody relatable and compelling attributes that align with La Croix's vibrant ethos.

  3. Persona Development
    For each segment, I developed detailed personas, each representing a unique archetype within the target market. These personas included age, occupation, lifestyle preferences, and brand attitudes, effectively bringing La Croix's brand to life through a face and personality.

  4. Validation & Iteration
    Personas were validated and refined through stakeholder feedback and additional insights, ensuring they authentically represented La Croix’s audience. This iterative approach kept the personas grounded and reflective of real user preferences.

By developing these personas, we crafted an approachable, relatable identity for La Croix that not only aligns with the brand's refreshing appeal but also resonates with the diverse lifestyles of its customers. These personas were instrumental in building a deeper, user-centered approach to brand engagement, making La Croix a more personal choice in the minds of its consumers.